CCU Limit Despite Having Enough Credits (Free Plan)

Help
1

Hi team,

I’m on the free plan and currently seeing the error: “You hit the CCU limit” when trying to connect to a room.

According to the usage panel, I’ve only used 983 credits (9%) out of 10,000, and I still have plenty left.

I know the free plan allows up to 50 CCU, but I don’t believe we’re hitting that live cap. Also some rooms works and others don’t.

  • Is there a way to check live CCU usage in real-time?

  • Do inactive/abandoned rooms still count toward CCU?

  • How can I clean up or release CCU if clients crash or disconnect unexpectedly?

Any insights or suggestions would be much appreciated.

Id :csp142f088dapeauig6g

Thanks!

2

It looks like you are reserving 30 CCU per room, which with a 50 CCU limit you can only have 1 room active. Rooms that are “open” even if there are no players connected count towards your CCU. Rooms with no connections time out after about a minute, which frees up the CCU.

My recommendation is to either change your CCU reservation size during development, or upgrade your plan to unlimited CCU.