# Can't access project on Dashboard

**URL:** <https://community.coherence.io/t/cant-access-project-on-dashboard/790>\
**Category:** Bug reports\
**Created:** [February 10, 2026, 10:17am UTC](https://community.coherence.io/t/cant-access-project-on-dashboard/790 "2026-02-10T10:17:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![GroundShatter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.coherence.io/groundshatter/32/713_2.png) [@GroundShatter](https://community.coherence.io/u/GroundShatter)\
**Post date:** [February 10, 2026, 10:17am UTC](https://community.coherence.io/t/cant-access-project-on-dashboard/790/1 "2026-02-10T10:17:09Z")

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## Description, details and error message(s)

_A colleague recently created a project under our organisation. When either of us try to access it on the dashboard, it just keeps refreshing the browser and the dashboard never shows us the details. We can just create another project but it will be confusing having a “phantom” project around (and as we can’t access the setting page for it we also can’t delete it ourselves)._

## How to reproduce

**Rate:** _Every time_

**Steps:**

1. Go to our organisation’s dashboard
2. Select the non-default project
3. Witness nothing happening

## Environment

Coherence Dashboard

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<div class="post-metadata">

**Author:** ![brit](https://dub1.discourse-cdn.com/flex017/user_avatar/community.coherence.io/brit/32/34_2.png) [@brit](https://community.coherence.io/u/brit)\
**Post date:** [February 10, 2026, 10:53am UTC](https://community.coherence.io/t/cant-access-project-on-dashboard/790/2 "2026-02-10T10:53:20Z")

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Hey! Looking into this - what is your project or organization ID or URL?

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<div class="post-metadata">

**Author:** ![GroundShatter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.coherence.io/groundshatter/32/713_2.png) [@GroundShatter](https://community.coherence.io/u/GroundShatter)\
**Post date:** [February 10, 2026, 11:14am UTC](https://community.coherence.io/t/cant-access-project-on-dashboard/790/3 "2026-02-10T11:14:12Z")

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The org Id is:

d2smkgtbei2g4hs9gj5g

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<div class="post-metadata">

**Author:** ![brit](https://dub1.discourse-cdn.com/flex017/user_avatar/community.coherence.io/brit/32/34_2.png) [@brit](https://community.coherence.io/u/brit)\
**Post date:** [February 10, 2026, 11:30am UTC](https://community.coherence.io/t/cant-access-project-on-dashboard/790/4 "2026-02-10T11:30:35Z")

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Thanks, I’ve sent you a DM to discuss details